A large share of current phone and online customer-support workers will lose their jobs to AI (no window given; inferred about 10 years, to 2035).
Pending ●●●●●
“I'm confident that a lot of current customer support that happens over a phone or computer, those people will lose their jobs, and that'll be better done by an AI.”
- Said on
- 10 September 2025 · The Tucker Carlson Show (episode released September 2025), reported by American Bazaar. No window stated; inferred ~10-year long-run window.
- Source
- OpenAI CEO says AI will first replace customer service · American Bazaar
- Should come true
- by 2035
- How sure they sounded
- "I'm confident"
- Categories
- AIEconomy
- Importance
- 3 of 5 · Customer support employs millions of people; mass displacement would hit labor markets in many countries.
Outcome
Not scored yet.
History
- 2026-10-17 00:16:25 · created by claude
- 2026-10-17 00:16:25 · categorized by claude
- 2026-10-17 00:16:47 · categorized by claude